How to Book Doctor Appointments in Saudi Arabia Using the Sehhaty App

Patients seeking medical care at Saudi government facilities can book, reschedule, or cancel appointments electronically through the Ministry of Health's Sehhaty platform. The app connects users directly with primary healthcare centers and hospitals. Simply download the application and register your details to start.

Sehhaty is the official health application provided by the Saudi Ministry of Health, designed to help patients manage their medical appointments and connect them with government health facilities. It serves as the primary channel for anyone receiving treatment within the ministry's network.

What services does the Sehhaty app offer for booking appointments?

The appointment booking service on Sehhaty provides several core functions to manage medical visits. According to the Ministry of Health portal, these include:

• Selecting the appropriate clinic for your condition.
• Locating the nearest health center to your current position.
• Booking an appointment at the health center at a time that suits you.
• Adding all your dependents to the same center and booking appointments on their behalf.
• Viewing the health center's location directly on Google Maps.

The service also allows you to reschedule or cancel appointments at any hospital you are referred to, giving you flexibility in managing your treatment plan across government facilities.

How do you book a medical appointment through Sehhaty?

The booking process follows clear digital steps. According to the service page on the Ministry of Health website, you can access the service by following this sequence:

1. Download the Sehhaty app on your smartphone and register your personal information.
2. Navigate to the "Appointments" section at the bottom of the main screen.
3. Select the booking option, then choose your preferred health center and time.

These steps reduce waiting times and link your request directly to your health record within the government system.

What channels are available for booking medical appointments?

Access to the service extends beyond the mobile application alone. The service card on the Ministry of Health website indicates multiple channels for booking medical appointments, including:

• The ministry's web portal.
• The mobile application.

The service page also provides additional details for users, such as the service level agreement, execution steps, terms of use, required documents, target audience, processing time, and payment channels where applicable. Beneficiaries can review frequently asked questions or submit feedback and suggestions through the contact form available on the site.

Are there other government appointment booking services in Saudi Arabia?

Yes, electronic appointment booking extends to other government sectors beyond healthcare. The General Organization for Social Insurance (GOSI) offers a similar service, though it is dedicated to administrative inquiries rather than medical treatment.

According to the GOSI website, the appointment booking service allows beneficiaries to schedule a meeting with a customer service representative to answer inquiries and provide services without visiting the office randomly. The steps involve accessing the service, filling in the required data, and clicking submit. This service is provided free of charge and instantly in both Arabic and English, targeting subscribers, retirees, and beneficiaries of the Saned system and occupational hazards programs.

The fundamental difference is that Sehhaty handles medical and treatment appointments at health facilities, while the GOSI service manages insurance transactions and administrative inquiries.

Key figures and information

• Provider of the Sehhaty service: Saudi Ministry of Health (Ministry of Health).
• Government website registration number: Registered with the Digital Government Authority under number 20260505454 (Ministry of Health).
• Booking steps via Sehhaty: Three basic steps starting with downloading the app and ending with selecting a time (Ministry of Health).
• Cost of the GOSI appointment service: Free and instant (General Organization for Social Insurance).
• Last update date for the GOSI service: August 23, 2026 (General Organization for Social Insurance).

What should patients keep in mind?

If you receive treatment at primary healthcare centers or government hospitals in Saudi Arabia, download the Sehhaty platform and register your details to book, manage, and add dependents to your appointments through clear digital steps. Always use official channels ending in the gov.sa domain to ensure the security of your health data.

Monitor updates made by the Ministry of Health to service level agreements and required documents through the e-services portal, especially if you rely on hospital referrals and need to reschedule appointments frequently.